Product Description:
Wisecard Smart Teller Machine is an advanced self-service terminal designed for instant card issuance and comprehensive banking services. It supports a wide range of functions including card application, renewal, activation, PIN change, lost card reporting, money transfers, bill payments, account opening, activation, personal information updates, and inquiries — all through a secure, intuitive interface.
Powered by a robust and flexible software platform, the Smart Teller Machine integrates smoothly with various core banking systems and can be tailored to meet specific operational needs. Its modern design includes an integrated advertising display for promotional content, while helping banks reduce staffing costs, streamline branch operations, and deliver a smarter, more efficient customer experience.
| Function Description |
| Self-Service Card Replacement |
Support replacing mag-stripe cards into chip cards with the same card number. The old card is stored in a separate compartment and managed safely |
| Enrollment and Information Collection |
ID card based enrollment with collection of customer data and its verification via internet is supported. The Device is equipped to collect the customer’s photograph, fingerprint data, electronic signature and more. |
| Basic Financial Transactions |
Many common workflows for inquiries, payment transfers, top-up payment, electronic signing of contracts or agreements (for as E-banking, mobile banking) and more. |
| Intermediate Agent Business |
Securities, funds, foreign exchange, financial products marketing; |
| Self-Service Card Issuance |
Utility Payments (water, electricity, gas, mobile phone), Payments to urban transport cards, ETC, medical cards top-up and etc. |
| Self-Service Issuance of cards for banking or other high security cards. |
| Complete range of flat and embossed printing of multi-process cards including magnetic stripe, contact IC and contactless IC cards can be issued within 60 seconds. |
| Supports instant debit and credit card dispensing; |
| Support of re-issuance of highly customized (DIY) cards of replacement or lost cards. |
| Self-Service U-key Dispensing (optional) |
Support U-key, Password Manager dispensing, scanning of bar-codes, separately lockable card cassettes |
| Configuration List |
| Module |
Technical Specifications |
| Enclosure |
Sheet metal housing, powder coating surface treatment process |
| Neatly arranged internal wiring, maintenance module with sliding rail; mechanical lock on front/rear door for easy maintenance |
| Independent ventilation system design |
| SIU |
Equipped with sensor and indicator light control unit |
| Industrial Control Host |
CPU:Core i5 |
| SSD:512GB |
| RAM:8GB |
| Windows 10 (64-bit Professional Edition) |
| Display Screen |
21.5-inch LCD display |
| Resolution: 1920*1080 |
| Touch Screen |
19-inch touch display |
| Resolution: 1280×1024 |
| Receipt Printer |
Print paper width: 80mm |
| Cutting method: Full cut / Half cut |
| Supports black mark detection, low/no paper detection, graphic/text/bitmap hybrid printing |
| PIN Pad Keyboard |
16-key metal PIN pad |
| Supports key and sensitive data self-destruction if tampered |
| PCI4.0 Verified |
| Card Issuing Device |
6×100 Flat card hoppers |
| Dye-sublimation Direct-to-Card printer (Dual-sided, with Flipper Module) |
| Human Body Sensor |
Able to detect when a customer is standing in front of the device |
| Passport Reader |
Supports image capture and information recognition of travel documents such as passports and visas in compliance with ICAO 9303 standards |
| Barcode Scanner |
Supports barcode, 1D code, and QR code scanning |
| Switching Power Supply |
Meets overall equipment power consumption requirements |
| Card Reader |
Supports reading and writing of magnetic stripe cards (ISO 7811), contact smart CPU cards (ISO 7816), and contactless smart CPU cards (ISO 14443) |
| Facial Camera |
Supports facial recognition and liveness detection |
| High-resolution Camera |
Supports environmental monitoring |
| Signature Pen |
Electronic signature pen |
| UPS |
Input voltage range (VAC): 165 - 280 |
| Input frequency (Hz): 50 ± 5 |
| Output capacity (VA): 1200 - 1500 |
| Capacity (W): 720 - 900 |
| Ensures completion of the last transaction and data saving during power outages |
| 4G |
4G: Active |
| 4G Bands: B1 (2100 MHz), B3 (1800 MHz), B5 (850 MHz), B28 (700 MHz), B40 (2300 MHz), B41 (2500 MHz) |
Customization:
Product Customization Services for the Smart Teller Machine
Brand Name: Wisecard
Certification: CE, RoHS
Minimum Order Quantity: Negotiable
Price: Negotiable
Delivery Time: 5-8 Week Days
Payment Terms: T/T
Supply Ability: 100 Units/day
Touch Screen: Yes
Security Features: Biometric Authentication, PIN Entry, Fraud Detection
Function: Apply New Card, Renew Card, Activate Card, Report Card Lost, PIN Change, Money Transfer, Bill Payment, Account Opening, Account Activation, Personal Info Update, Account Inquiry
Cardreader: Contactless, Contact, Magstripe
Standard: EMV, PBOC, PCI
Support and Services:
Our Product Technical Support and Services for the Smart Teller Machine are designed to ensure the smooth operation and functionality of the device. Our team of experts is available to provide assistance with any technical issues that may arise, including troubleshooting, software updates, and maintenance.
We offer comprehensive support services to help you maximize the performance and efficiency of your Smart Teller Machine. Whether you need help setting up the device, configuring its features, or resolving any issues, our dedicated technical support team is here to assist you every step of the way.
Additionally, we provide regular software updates and maintenance services to keep your Smart Teller Machine up to date and running smoothly. Our goal is to ensure that you can rely on your device for secure and efficient transactions at all times.
Company Information:
Wisecard (a WiseGroup company) is a global solution provider that has been providing innovative payment and secure solutions to financial institutions, government entities and telco operators worldwide.
Wisecard have been providing EMV smart card, EMV biometric card, EMV perso software, card issuance, EMV embossers, Smart POS machine, Android POS, POS terminals, smart banking, smart teller machine, kiosk, vending machine, biometric POS, Hardware Secure Module, mobile payment platform, private label card solution, prepaid card solution, CMS and Switch to partners in more than 65 countries worldwide. Wisecard’s product suite empower large global financial institutions and government sectors as well as small to medium sized retail banks.
Wisecard solutions are adapting to the highest and latest secure standard, and the solutions have been fully tested and certified by international test labs, like FBI, STQC, EMV, PCI DSS, PA DSS, VISA, MasterCard, China UnionPay, JCB, AmEx, Discover, RuPay and etc.
Notes: FBI, STQC, EMV, PCIDSS, PADSS, Visa, MasterCard, China UnionPay, JCB, AmEx, Discover, RuPay is a registered trademark. All trademarks referenced here are the property of the respective owners.
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